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Coastal Sewing & Appliance

"We sell the best and service the rest!"

Service & Repairs




Free estimates are given on all items brought in for service. Most repairs are completed in 3 to 4 days unless parts need to be ordered.

Our service technicians, with over 40 years of experience, constantly attend manufacturer's training to stay current. We have been chosen as the official service center for  Baby Lock, Janome, Miele, and Sebo.

Most household sewing machine brands are serviced, including Singer, Brother, Pfaff, Necchi, Kenmore, Viking, and Bernina.
We are the local Baby Lock service center and the Janome service center.

Vacuum cleaner brands serviced include Sharp, Hoover, Kirby, Eureka, Bissell, Royal, Kenmore, Dyson, Miele, Riccar, Simplicity, Filter Queen, Sebo, Maytag, Rainbow, Compact, and Dirt Devil as well as others. We are the local Miele service center.

When you bring in your machine, be sure to include:

 

  • Foot pedal and power cord
  • Embroidery attachment and hoop (for embroidery machines)
  • Standard needle plate, bobbin case, bobbin and foot
  • Fabric sample showing stitching problem(s), if applicable
  • If machine is still under warranty, please bring your warranty card or receipt

 

Warranty Services

 

  • Please make sure to bring your warranty card or sales receipt with you at time of drop off
     
  • The machine must be in the possession of the original purchaser and be registered
     
  • Warranty service only covers machines that have been used for personal, non-commercial use and have not been abused or subjected to environmental conditions including, but not limited to fire, flood, power surge, lightning strike, hurricane or earthquake damage.
     
  • Parts are covered only if failure occurs after normal wear and tear

 




7 Reasons to shop at Coastal Sewing & Appliance

  • Feature enhanced products
  • Individualized, unrushed attention and service
  • Personalized consultation designed to ensure you select the best model for your needs
  • Well-stocked at all times
  • Clean well-appointed showroom
  • Hands-on demonstrations
  • Professional, expert service after the sale

Find Us

Contact Us

  • Phone: (+ 910 ) 392- 7285
  • Address: 894 South Kerr Avenue, Suite 5B
    Wilmington NC 28403 
  • Shop Hours:
    Monday to Friday: 10 am - 6 pm
    Saturday: 10 am - 4 pm